Holiday Hours & Shipping Dates
Our Holiday Hours for 2020
| Date | Hours |
|---|---|
| Regular Hours Mon-Fri (exceptions below) |
7am - 6pm CT chat/phone/email 8am - 5pm CT lobby Weekends & After-Hours: We answer emails within 24 hours. |
| Thu, Dec 24 | 9am - 12pm CT chat & email only |
| Fri, Dec 25 | CLOSED - Christmas Day |
| Mon, Dec 28 - Wed, Dec 30 |
7am - 5pm CT chat/email/phone 8am - 5pm CT lobby |
| Thu, Dec 31 | 9am - 12pm CT chat & email only |
| Fri, Jan 1, 2021 | CLOSED - New Year's Day |
Call
1-888-321-4665
M-F 7am-6pm CT except holidays
custserv@blackriverimaging.com
M-F 7am-6pm CT except holidays
Holiday Shipping Deadlines for 2020
| After you order, we'll make your product in-lab, before it can ship: |
Your product ships on or before its last day of turnaround time. Deadlines to ship for Christmas delivery* are: |
|---|---|
| --Each product has a turnaround time, which is the number of in-lab days to make your product. For example, an album takes 3-4 business days to make. --If you order today, we typically start production the next business day. --If your order contains several items, they'll ship together based on the longest turnaround time. |
Product made by Tue, Dec 11 to ship USPS to military and diplomatic posts |
| Product made by Mon, Dec 14 to ship Standard | |
| Product made by Tue, Dec 15 to ship 3-Day | |
| Product made by Mon, Dec 21 to ship 2-Day | |
| Product made by Tue, Dec 22 to ship 1-Day | |
| Contact us for International Orders. | |
| * Please order early as Christmas delivery is not guaranteed due to factors outside our control, like weather delays or customs. Contact us to rush your order or upgrade your shipping. We're here to help! | |