Holiday Hours & Shipping Dates Details   |   15% Off Sitewide  11SITE20
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Contact Us - BRI Customer Service

Dear Valued Customers and Friends,

  • We've put in place measures to ensure the healthy & safety of our team. Turnaround times are normal for all products.
  • For holiday orders, consult our handy shipping deadlines table. We encourage you to order early as all carriers expect higher package volume this year.
  • For local pick-ups, our lobby is open M-F 8am-5pm CT. Call in advance to schedule curbside delivery and we'll bring your order out to you.
  • We're here to to help however we can. Contact us via chat, email, or by phone 1-888-321-4665 M-F 7am-6pm CT.

Our Holiday Hours for 2020

Date Hours
Regular Hours
(exceptions below)
7am - 6pm CT  chat/phone/email
8am - 5pm CT  lobby
Thu, Nov 26 CLOSED - Thanksgiving
Fri, Nov 27 8am - 5pm CT  chat/email
8am - 3pm CT  phone/lobby
Mon, Nov 30 -
Wed, Dec 23
7am - 6pm CT  chat/email/phone
8am - 5pm CT  lobby

Weekends & After-Hours:
We answer emails within 24 hours.
Thu, Dec 24 9am - 12pm CT  chat & email only
Fri, Dec 25 CLOSED - Christmas Day
Thu, Dec 31 9am - 12pm CT  chat & email only
Fri, Jan 1, 2021 CLOSED - New Year's Day


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Click to chat live with our service team
M-F 7am-6pm CT except holidays


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M-F 7am-6pm CT except holidays


Gold Email Icon
M-F 7am-6pm CT except holidays

Our Address

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm except holidays

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605

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