Holiday Hours & Shipping Dates Details   |   25% Off Ornaments 12ORNAM19
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Images of Black River Imaging Customer Service Representatives at their Desks

BRI Customer Service - we're here to help

Chat

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Chat live with our customer service team
M-F 7am-6pm CT (holiday hours below)

Call

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1-888-321-4665
M-F 7am-6pm CT (holiday hours below)

Email

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custserv@blackriverimaging.com
M-F 7am-6pm CT (holiday hours below)

2019 Customer Service Holiday Hours

To pick-up an order or drop by with holiday treats, our lobby is open Mon-Fri 8am-5pm CT, exceptions noted below.

DateHours
Thu, Nov 28 Thanksgiving - CLOSED
Fri, Nov 29 8am - 5pm CT  chat/email
8am - 3pm CT  phone 
8am - 3pm CT  lobby
Mon, Dec 2 - Mon, Dec 23 MON - FRI
7am - 6pm CT  chat/email/phone
8am - 5pm CT  lobby

WEEKENDS / AFTER HOURS
We answer emails within 24 hours.
Tue, Dec 24 9am - 12pm CT  chat/email only.
Phones & lobby will be closed.
Wed, Dec 25 Christmas Day - CLOSED
Tue, Dec 31 9am - 12pm CT  chat/email only.
Phones & lobby will be closed.
Wed, Jan 1 New Year's Day - CLOSED

2019 Holiday Shipping Deadlines

Ship MethodAdd Production TimeLast Day to Ship for Delivery
by Tue, Dec 24*
Standard Don't forget! Products are customized. So add in-lab turnaround times before the last day to ship.

Not sure it will arrive in time? Contact us to upgrade your shipping. 
Mon, Dec 16
3-Day Thu, Dec 19
2-Day Fri, Dec 20
Next Business Day & Rush Orders Mon, Dec 23

*For international orders, please contact us. For Hawaii and Alaska orders, allow additional time for Standard and 2-Day Shipping (3-Day and 1-Day Shipping not available).


Come Visit Us

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm CT (except holidays)

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605
Email: custserv@blackriverimaging.com

Product Suggestions

suggestions@blackriverimaging.com

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