Turnaround times may be delayed for some products  Details   |   25% Off Albums  09ALBUM20
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Contact Us - BRI Customer Service

Dear Valued Customers and Friends,

We are producing orders and have implemented measures to ensure the health and safety of our team.

  • Turnaround times are normal for most products with exceptions noted here.
  • For local pick-ups, our lobby is open M-F 8am-5pm. Prefer to stay in your car? Call in advance to schedule curbside delivery and we'll bring your order out to you.
  • We're here to to help however we can. Contact us via chat at blackriverimaging.com, email at custserv@blackriverimaging.com and by phone at 1-888-321-4665. We're available M-F 7am-6pm CT.


Face Shield Request Form

Yes! We're making face shields to protect Missouri's courageous essential workers. If you are in need of face shields, please click here. We're here to help.

Our lightweight, durable shields are made of clear plastic with a black or white head strap for a comfortable fit.  Remove the blue protective film before use. This Personal Protective Equipment (PPE) is used by workers in home healthcare, nursing homes, grocery stores, and other essential settings.


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Chat live with our customer service team
M-F 7am-6pm CT


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M-F 7am-6pm CT


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M-F 7am-6pm CT

Our Address

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605
Email: custserv@blackriverimaging.com

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