Contact Us - BRI Customer Service
Dear Valued Customers and Friends,
- We've put in place measures to ensure the healthy & safety of our team. Turnaround times are normal for all products.
- For holiday orders, consult our handy shipping deadlines table. We encourage you to order early as all carriers expect higher package volume this year.
- For local pick-ups, our lobby is open M-F 8am-5pm CT. Call in advance to schedule curbside delivery and we'll bring your order out to you.
- We're here to to help however we can. Contact us via chat, email custserv@blackriverimaging.com, or by phone 1-888-321-4665 M-F 7am-6pm CT.
Our Holiday Hours for 2020
| Date | Hours |
|---|---|
| Regular Hours Mon-Fri (exceptions below) |
7am - 6pm CT chat/phone/email 8am - 5pm CT lobby |
| Thu, Nov 26 | CLOSED - Thanksgiving |
| Fri, Nov 27 | 8am - 5pm CT chat/email 8am - 3pm CT phone/lobby |
| Mon, Nov 30 - Wed, Dec 23 |
7am - 6pm CT chat/email/phone 8am - 5pm CT lobby Weekends & After-Hours: We answer emails within 24 hours. |
| Thu, Dec 24 | 9am - 12pm CT chat & email only |
| Fri, Dec 25 | CLOSED - Christmas Day |
| Thu, Dec 31 | 9am - 12pm CT chat & email only |
| Fri, Jan 1, 2021 | CLOSED - New Year's Day |
Call
1-888-321-4665
M-F 7am-6pm CT except holidays
custserv@blackriverimaging.com
M-F 7am-6pm CT except holidays
Our Address
Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm except holidays
General Information
Toll-Free: 1-888-321-4665
Phone: 417-831-3605
Email: custserv@blackriverimaging.com
Product Suggestions
suggestions@blackriverimaging.com