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Turnaround Times

Does turnaround time include shipping time?   No. Turnaround time is the number of business days we need to make your products in the lab. It does not include domestic or international shipping time, weekends or holidays.

Is turnaround time guaranteed?    No, but we do everything possible to maintain our turnaround times. Credit card errors or increased order volume during promotions and holidays may lengthen turnaround times. Please contact us if you need to uprade your shipping.

When will my order arrive?   Add your product's turnaround time (table below) to your chosen domestic or international shipping time. Let's say you place an order on Monday night for a product which has a 1-day turnaround time, and you've chosen 2-day shipping. Your order would ship out Tuesday evening and arrive Thursday, assuming there are no holidays in this example.

I just placed an order. My item has a 1-day turnaround. Will it ship today?   If your item has a 1-day turnaround time and we receive your order before 12pm CT Mon-Fri, the item will ship that same day. If we receive your order after 12pm CT Mon-Fri, your item will ship the end of the next business day. Orders received on weekends or a holiday will not begin turnaround timing until the next business day.

What is the turnaround time for different items in the same order?   The entire order will ship according to the item with the longest turnaround time; it is not cumulative. Typically, all items in the same order will ship together.

Turnaround Times by Product

Albums & Photo Books

Product In-Lab Turnaround Time Shipping Time
Albums, Flush Mount
(Heritage, Echo, Tuscany, Mosaic, Glacier, Sierra)
3 - 4 Business Days Add Domestic or 
International 
shipping time.
Books, Accordion Brag
(Mini/Memory/Wallet)
 
2 - 3 Business Days
Books, Photo* 2 - 3 Business Days
Books, Picture 2 - 3 Business Days
Folio Collection, Prints 3 - 4 Business Days
Folio Collection, Boxes 4 - 5 Business Days
Preview Booklets, Spiral Bound Photographic 2 - 3 Business Days
Preview Books, Press Printed 2 - 3 Business Days
Magazines, Custom 2 - 3 Business Days

*Please allow an additional 1 - 2 Business Days for Photo Books with thicker spines (over 150 non-hinged sides or 60 hinged sides).

Cards & Stationery

Product In-Lab Turnaround Time Shipping Time
Cards, Flat Folded & Shaped 2 - 3 Business Days Add Domestic or 
International 
shipping time.
Cards, Extra Thick (LOFT & ColorTHICK) 3 - 4 Business Days
Cards, Foil Stamped 2 - 3 Business Days
Envelopes 2 - 3 Business Days
Journals 2 - 3 Business Days
Notebooks 2 - 3 Business Days
Notepads 2 - 3 Business Days
Stickers & Address Labels 2 - 3 Business Days

Prints

Product In-Lab Turnaround Time Shipping Time
Photographic Prints* 1 - 2 Business Days Add Domestic or 
International 
shipping time.
Photographic Prints, Composite* 1 - 2 Business Days
Photographic Prints, Framed* 3 Business Days
Photographic Prints, Matted 2 - 3 Business Days
Photographic Prints, Standout Mounts 3 - 4 Business Days
Preview Prints 1 - 2 Business Days
Preview Booklets, Spiral Bound 2 - 3 Business Days
Preview Books, Press Printed 2 - 3 Business Days

*Please allow an additional 1 - 2 Business Days for finishing and mounting services.

Tabletop Photo Displays

Product In-Lab Turnaround Time Shipping Time
Acrylic Blocks 4 - 5 Business Days Add Domestic or 
International 
shipping time.
Metal Prints, Curved 3 Business Days
Boxes for Albums & Books 4 - 5 Business Days
Boxes for Prints 4 - 5 Business Days
DVDs & Cases 2 - 3 Business Days
Folio Collection, Prints 3 - 4 Business Days
Folio Collection, Boxes 4 - 5 Business Days
Trays & Placemats 2 - 3 Business Days
USB Cases & Drives 2 - 3 Business Days

Photo Gifts

Product In-Lab Turnaround Time Shipping Time
Accordion Brag Books
(Mini/Memory/Wallet)
2 - 3 Business Days Add Domestic or 
International 
shipping time.
Bookmarks 2 - 3 Business Days
Calendars 2 - 3 Business Days
Coasters, LOFT 3 - 4 Business Days
Coasters, Wooden 2 - 3 Business Days
Metal Prints, Curved 3 Business Days
Double Sided Wallets 2 - 3 Business Days
Dog Tags 2 - 3 Business Days
Keychains, Photo 2 - 3 Business Days
License Plate 2 - 3 Business Days
Luggage Tags 2 - 3 Business Days
Ornaments, LOFT 3 - 4 Business Days
Ornaments, Metal 2 - 3 Business Days
Playing Cards 2 - 3 Business Days
Puzzles, Children's 2 - 3 Business Days
Puzzles, Masonite 2 - 3 Business Days

Holiday

Product In-Lab Turnaround Time Shipping Time
Greeting Cards, Photographic Paper  1 - 2 Business Days
Add Domestic or 
International 
shipping time.
Greeting Cards, Press Printed 2 - 3 Business Days
Greeting Cards, Extra Thick (LOFT & ColorTHICK) 3 - 4 Business Days
Greeting Cards, Foil Stamped 2 - 3 Business Days
Ornaments, LOFT 3 - 4 Business Days
Ornaments, Metal 2 - 3 Business Days
Stickers & Address Labels 2 - 3 Business Days
Wrapping Paper 3 - 4 Business Days

Wall Displays

Product In-Lab Turnaround Time Shipping Time
Acrylic Prints 8 Business Days Add Domestic or 
International 
shipping time.

Rush Processing not guaranteed. 
Contact us for details.
Canvas Gallery Wraps, Single 2 - 3 Business Days Add Domestic or 
International 
shipping time.
Canvas Gallery Wraps, Split Image 2 - 3 Business Days
Canvas Gallery Wraps, Clusters 2 - 3 Business Days
Canvas Gallery Wraps, Framed* 2 - 3 Business Days
Fine Art Prints, Canvas* 1 - 2 Business Days
Fine Art Prints, Giclee* 1 - 2 Business Days
Fine Art Prints, Giclee w/ Deckled Edge, Framed 2 - 4 Business Days
Float Mounts 2 - 3 Business Days
Framed Prints (Fine Art Deckled Edge) 2 - 4 Business Days
Framed Prints (Photographic)* 3 Business Days
Framed Prints (Metal) 5 Business Days
Framed Prints (Canvas Gallery Wrap)* 2 - 3 Business Days
Metal Prints, Standard* 2 - 3 Business Days
Metal Prints, Standard with 3/4" Inset Frame 5 Business Days
Metal Prints, Standard with Exhibit Mounts 5 Business Days
Metal Prints, Framed 5 Business Days
Metal Prints, Shaped* 2 - 3 Business Days
Metal Prints, Standout Mounts 4 - 5 Business Days
Metal Prints, Double Float 2 - 3 Business Days
Metal Prints, Curved 3 Business Days
Photographic Prints, Composite* 1 - 2 Business Days
Photographic Prints, Framed* 3 Business Days
Standout Mounts for Photographic Prints 3 - 4 Business Days
Standout Mounts for Metal Prints 4 - 5 Business Days
Wood Prints 3 Business Days
Xpozer 2 Business Days

*Please allow an additional 1 - 2 Business Days for finishing and mounting services.

Photo Presentation & Boxes

Product In-Lab Turnaround Time Shipping Time
Boxes for Albums & Books 4 - 5 Business Days Add Domestic or 
International 
shipping time.
Boxes for Prints 4 - 5 Business Days
DIY Photo Mats 1 - 2 Business Days
DVDs & Cases 2 - 3 Business Days
Folio Collection, Prints 3 - 4 Business Days
Folio Collection, Boxes 4 - 5 Business Days
USB Cases & Drives 2 - 3 Business Days

Business Promotion

Product In-Lab Turnaround Time Shipping Time
Business Cards, Flat & Folded 2 - 3 Business Days Add Domestic or 
International 
shipping time.
Business Cards, Shaped 2 - 3 Business Days
Business Cards, Extra Thick LOFT 3 - 4 Business Days
Business Cards, Extra Thick ColorTHICK 3 - 4 Business Days
Business Cards, Itty Bitty 2 - 3 Business Days
Coasters, LOFT 3 - 4 Business Days
Coasters, Wooden 2 - 3 Business Days
Comp Cards for Models 2 - 3 Business Days
DVDs & Cases 2 - 3 Business Days
Magnets 2 - 3 Business Days
Mouse Pads 2 - 3 Business Days
Notepads 2 - 3 Business Days
Posters 2 - 3 Business Days
Stickers & Address Labels 2 - 3 Business Days
USB Cases & Drives 2 - 3 Business Days

Sports

Product In-Lab Turnaround Time Shipping Time
Most Sports Products 1- 2 Business Days Add Domestic or 
International 
shipping time.
Plaques 2 -3 Business Days
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