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Turnaround Times

When should I order for Christmas delivery?

Your order will have the best chance of arriving by Christmas if you follow these steps: 1) consult the turnaround tables below to find the number of business days we need to make your product, 2) pick a shipping method and count the number of business days needed to ship it from the lab to you, 3) add the two numbers together and count backwards that many business days from Friday, December 23, 2022, to find your "order by" deadline.

Are turnaround times guaranteed?

Turnaround times are not guaranteed and do not include shipping from the lab to you, weekends, or holidays (so please factor-in additional days for those, too). While we do everything possible to maintain our estimated turnaround times, turnaround may lengthen due to credit card errors and increased order volume, especially during promotions and holidays. Contact us if you need to upgrade your shipping.

What are your holiday shipping deadlines?

We will ship by these dates for estimated Christmas delivery:

  • -- Tuesday 12/13 for Standard Shipping
  • -- Monday 12/19 for 3-Day Shipping
  • -- Tuesday 12/20 for 2-Day Shipping
  • -- Wednesday 12/21 for 1-Day Shipping and Rush Orders

Is Christmas delivery guaranteed?

We cannot guarantee Christmas delivery. We ship your orders in line with the carrier's estimated delivery windows. Delays experienced by a carrier are beyond our control. Contact us if you have questions. Thank you for understanding and placing your orders as early as you can!


Turnaround Times by Product

Turnaround times are not guaranteed and do not include shipping from the lab to you, weekends, or holidays. If your order contains various products, the order will ship together according to the item with the longest turnaround time.

NOTE: Turnaround has been impacted by ongoing supply and shipping challenges. We apologize for the delay and appreciate your continued patience. Questions? Contact us.

Albums & Photo Books

Product Current Estimated Turnaround
(business days; excludes shipping time)
Albums, Flush Mount
(Heritage, Echo, Tuscany, Mosaic, Glacier, Sierra)
11
Books, Accordion Brag
(Mini/Memory/Wallet)
 
7
Books, Photo* 7
Books, Picture 7
Folio Collection, Prints 7
Folio Collection, Boxes 7
Preview Booklets, Spiral Bound Photographic 5
Preview Books, Press Printed 8
Magazines, Custom 8

*Please allow an additional 1 - 2 Business Days for Photo Books with thicker spines (over 150 non-hinged sides or 60 hinged sides).

Cards & Stationery

Product Current Estimated Turnaround
(business days; excludes shipping time)
Cards, Flat Folded & Shaped 8
Cards, Extra Thick (LOFT & ColorTHICK) 8
Cards, Foil Stamped 4
Envelopes 4
Journals 8
Notebooks 8
Notepads 8
Stickers & Address Labels 8

Prints

Product Current Estimated Turnaround
(business days; excludes shipping time)
Photographic Prints* 5
Photographic Prints, Composite* 5
Photographic Prints, Framed* 6-10
Photographic Prints, Matted 6-10
Photographic Prints, Standout Mounts* 5
Preview Prints 5
Preview Booklets, Spiral Bound 5
Preview Books, Press Printed 8

*Please allow an additional 1 - 2 Business Days for finishing and mounting services.

Tabletop Photo Displays

Product Current Estimated Turnaround
(business days; excludes shipping time)
Acrylic Blocks 8
Metal Prints, Curved 6-10
Boxes for Albums & Books 7
Boxes for Prints 7
DVD Cases 7
Folio Collection, Prints 7
Folio Collection, Boxes 7
Trays & Placemats 8
USB Cases & Drives 7

Photo Presentation & Boxes

Product Current Estimated Turnaround
(business days; excludes shipping time)
Boxes for Albums & Books 7
Boxes for Prints 4-5
DIY Photo Mats 1-2
DVD Cases 7
Folio Collection, Prints 7
Folio Collection, Boxes 7
USB Cases & Drives 7

Sports

Product Current Estimated Turnaround
(business days; excludes shipping time)
Most Sports Products 1- 2
Plaques 2-3
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