Production is currently delayed due to the COVID-19 stay-at-home order. Learn more. 
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BRI Customer Service - we're here to help

Dear Valued Customers and Friends,

Like much of the country, Springfield, MO, has issued a stay-at-home order for 30 days. Our lab will be pausing production until the stay-at-home order has been lifted. We are planning to resume normal operations around April 27th, or as soon as the order is lifted and the health and safety of our employees is assured.

  • Orders that are currently in the lab will ship as soon as possible after we reopen.
  • You may continue to place orders, and orders will be produced in the order they were received once we are able to resume production. We look forward to returning to full strength and getting your orders out quickly and accurately.
  • Our customer service team is working remotely and here to help however we can. Feel free to contact us via chat at, email at and by phone 1-888-321-4665.

We will let you know as soon as the stay-at-home order has been lifted and our lab has resumed normal operations. For the latest updates, you can check this page often or follow us on Facebook. Thank you for your continued trust in Black River Imaging as we navigate this challenging time together. We hope you all are well and safe. 


All of us at Black River Imaging


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Our Address

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby is temporarily closed until April 27, 2020.

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605

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