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BRI Customer Service - we're here to help


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Chat live with our customer service team
M-F 7am-6pm CT (holiday hours below)


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M-F 7am-6pm CT (holiday hours below)


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M-F 7am-6pm CT (holiday hours below)

2018 Customer Service Holiday Hours

To pick-up an order or drop by with holiday treats, our lobby is open Mon-Fri 8am-5pm CT, exceptions below. 

Thu, Nov 22 Thanksgiving - CLOSED
Fri, Nov 23 8am - 5pm CT  chat/email
8am - 3pm CT  phone 
8am - 3pm CT  lobby
Mon, Nov 26 - Fri, Dec 21 MON - FRI
7am - 6pm CT  chat/email/phone
8am - 5pm CT  lobby

We answer emails within 24 hours.
Mon, Dec 24 9am - 12pm CT  chat/email only.
Phones & lobby will be closed.
Tue, Dec 25 Christmas Day - CLOSED
Mon, Dec 31 9am - 12pm CT  chat/email only.
Phones & lobby will be closed.
Tue, Jan 1 New Year's Day - CLOSED

Come Visit Us

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm CT 
(holiday exceptions above)

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605
Fax: 417-866-6700

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