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BRI Customer Service is here to help!

Dear Valued Customers and Friends,

During the holiday, some product turnaround times may be longer due to shipping delays and supply challenges caused by the ongoing pandemic. We appreciate your early orders and value your continued trust and business. For all our product turnaround times, click here.

For local pick-ups, our lobby is open M-F 8am-5pm CT. Call in advance to schedule curbside delivery and we'll bring your order out to you.

We're here to to help however we can. Contact us by chat, phone or email:

Chat

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Click to chat live with our service team
M-F 7am-6pm CT
(see holiday hours below)

Call

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1-888-321-4665
M-F 7am-6pm CT
(see holiday hours below)

Email

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custserv@blackriverimaging.com
M-F 7am-6pm CT
(see holiday hours below)


2021 Holiday Hours

Date Hours
Thu, Nov 25 CLOSED - Thanksgiving
Fri, Nov 26 8am - 5pm CT  chat/email
8am - 3pm CT  phone/lobby
Mon, Nov 29 -
Wed, Dec 22
7am - 6pm CT  chat/email/phone
8am - 5pm CT  lobby

Weekends & After-Hours:
We answer emails within 24 hours.
Thu, Dec 23 8am - 12pm CT  chat & email only
Fri, Dec 24 CLOSED - Christmas Day (Observed)
Mon, Dec 27 -
Wed, Dec 29
7am - 5pm CT  chat/email/phone
8am - 5pm CT  lobby
Thu, Dec 30 8am - 12pm CT  chat & email only
Fri, Dec 31 CLOSED - New Year's Day (Observed)

Our Address

Black River Imaging
2525 N. Partnership Blvd.
Springfield, MO 65803
Lobby Hours M-F 8am-5pm

General Information

Toll-Free: 1-888-321-4665
Phone: 417-831-3605
Email: custserv@blackriverimaging.com

Product Suggestions

suggestions@blackriverimaging.com

© 2021 Black River Imaging. All Rights Reserved. Springfield, MO