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Turnaround Times

What is turnaround time?

After we receive your order, we custom-make your product in our lab. This is known as "turnaround time" and does not include weekends, holidays, or shipping time from the lab to you. Turnaround times vary by product; see the tables below.

If my item has a 1-day turnaround time, will it ship on the same day I order it?

Items with 1-day turnaround ship on the same day if we receive your order by noon Central Time. Orders received on weekends or holidays will not begin turnaround timing until the next business day.

Can I rush the production of my order?

Rush Production Service is available for limited products. Your rush order will be made within 24 hours or by the end of the next business day. Exclusions apply. Learn more.

Are turnaround times guaranteed?

While we do everything possible to maintain our turnaround times, turnaround times are not guaranteed and may lengthen due to credit card errors and increased order volume during promotions and holidays. Contact us if you need to upgrade your shipping.

Are order arrival dates guaranteed?

Although we cannot guarantee the exact arrival date for your order, if you contact us we can provide you with an estimated delivery window from the carrier. Thank you for placing your orders as early as you can. We appreciate your business!


Turnaround Times by Product

Turnaround times do not include weekends, holidays, or shipping time from the lab to you. If your order contains various products, the order will ship together according to the item with the longest turnaround time.

Albums & Photo Books

Product Estimated Turnaround Time
(business days; excludes shipping time)
Books, Accordion Brag
(Mini/Memory/Wallet)
 
3-4
Folio Collection, Prints 3-4
Folio Collection, Boxes 4-5
Preview Booklets, Spiral Bound Photographic 2-3
Preview Books, Press Printed 2-3
Magazines, Custom 2-3

Cards & Stationery

Product Estimated Turnaround Time
(business days; excludes shipping time)
Cards, Flat Folded & Shaped 2-3
Cards, Extra Thick (LOFT & ColorTHICK) 3-4
Cards, Foil Stamped 4
Envelopes 2-3
Journals 3-4
Notebooks 3-4
Notepads 3-4
Stickers & Address Labels 2-3

Prints

Product Estimated Turnaround Time
(business days; excludes shipping time)
Photographic Prints* 1-3
Photographic Prints, Composite* 1-3
Photographic Prints, Framed 6-10
Photographic Prints, Matted 6-10
Photographic Prints, Standout Mounts 3-6
Preview Prints 1-3
Preview Booklets, Spiral Bound 2-3
Preview Books, Press Printed 2-3

*Please allow an additional 1 - 3 Business Days for finishing and mounting services.

Tabletop Photo Displays

Product Estimated Turnaround Time
(business days; excludes shipping time)
Acrylic Blocks 4-5
Metal Prints, Curved 6-10
Boxes for Albums & Books 4-5
Boxes for Prints 4-5
DVD Cases 2-3
Folio Collection, Prints 3-4
Folio Collection, Boxes 4-5
Trays & Placemats 2-3
USB Cases & Drives 2-3

Photo Gifts

Product Estimated Turnaround Time
(business days; excludes shipping time)
Accordion Brag Books
(Mini/Memory/Wallet)
2-3
Bookmarks 2-3
Calendars 3-4
Coasters, LOFT 3-4
Coasters, Wooden 2-3
Metal Prints, Curved 6-10
Double Sided Wallets 2-3
Dog Tags 2-3
Keychains, Photo 2-3
Luggage Tags 2-3
Ornaments, LOFT 3-4
Ornaments, Metal 6-10
Playing Cards 2-3
Puzzles, Paperboard 2-3
Puzzles, Masonite 2-3

Photo Presentation & Boxes

Product Estimated Turnaround Time
(business days; excludes shipping time)
Boxes for Albums & Books 4-5
Boxes for Prints 4-5
DIY Photo Mats 1-2
DVD Cases 2-3
Folio Collection, Prints 3-4
Folio Collection, Boxes 4-5
USB Cases & Drives 2-3

Sports

Product Estimated Turnaround Time
(business days; excludes shipping time)
Most Sports Products 1- 2
Plaques 2-3
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