Turnaround Times
Does turnaround time include shipping time? No. Turnaround time is the number of business days we need to make your products in the lab. It does not include domestic or international shipping time, weekends or holidays.
Is turnaround time guaranteed? No, but we do everything possible to maintain our turnaround times. Credit card errors or increased order volume during promotions and holidays may lengthen turnaround times. Please contact us if you need to uprade your shipping.
When will my order arrive? Add your product's turnaround time (table below) to your chosen domestic or international shipping time. Let's say you place an order on Monday night for a product which has a 1-day turnaround time, and you've chosen 2-day shipping. Your order would ship out Tuesday evening and arrive Thursday, assuming there are no holidays in this example.
I just placed an order. My item has a 1-day turnaround. Will it ship today? If your item has a 1-day turnaround time and we receive your order before 12pm CT Mon-Fri, the item will ship that same day. If we receive your order after 12pm CT Mon-Fri, your item will ship the end of the next business day. Orders received on weekends or a holiday will not begin turnaround timing until the next business day.
What is the turnaround time for different items in the same order? The entire order will ship according to the item with the longest turnaround time; it is not cumulative. Typically, all items in the same order will ship together.
Turnaround Times by Product
Albums & Photo Books
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Albums, Flush Mount (Heritage, Echo, Tuscany, Mosaic, Glacier, Sierra) |
3 - 4 Business Days | Add Domestic or International shipping time. |
Books, Accordion Brag (Mini/Memory/Wallet) |
2 - 3 Business Days | |
Books, Photo* | 2 - 3 Business Days | |
Books, Picture | 2 - 3 Business Days | |
Folio Collection, Prints | 3 - 4 Business Days | |
Folio Collection, Boxes | 4 - 5 Business Days | |
Preview Booklets, Spiral Bound Photographic | 2 - 3 Business Days | |
Preview Books, Press Printed | 2 - 3 Business Days | |
Magazines, Custom | 2 - 3 Business Days |
*Please allow an additional 1 - 2 Business Days for Photo Books with thicker spines (over 150 non-hinged sides or 60 hinged sides).
Cards & Stationery
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Cards, Flat Folded & Shaped | 2 - 3 Business Days | Add Domestic or International shipping time. |
Cards, Extra Thick (LOFT & ColorTHICK) | 3 - 4 Business Days | |
Cards, Foil Stamped | 2 - 3 Business Days | |
Envelopes | 2 - 3 Business Days | |
Journals | 2 - 3 Business Days | |
Notebooks | 2 - 3 Business Days | |
Notepads | 2 - 3 Business Days | |
Stickers & Address Labels | 2 - 3 Business Days |
Prints
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Photographic Prints* | 1 - 2 Business Days | Add Domestic or International shipping time. |
Photographic Prints, Composite* | 1 - 2 Business Days | |
Photographic Prints, Framed* | 3 Business Days | |
Photographic Prints, Matted | 2 - 3 Business Days | |
Photographic Prints, Standout Mounts | 3 - 4 Business Days | |
Preview Prints | 1 - 2 Business Days | |
Preview Booklets, Spiral Bound | 2 - 3 Business Days | |
Preview Books, Press Printed | 2 - 3 Business Days |
*Please allow an additional 1 - 2 Business Days for finishing and mounting services.
Tabletop Photo Displays
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Acrylic Blocks | 4 - 5 Business Days | Add Domestic or International shipping time. |
Metal Prints, Curved | 3 Business Days | |
Boxes for Albums & Books | 4 - 5 Business Days | |
Boxes for Prints | 4 - 5 Business Days | |
DVDs & Cases | 2 - 3 Business Days | |
Folio Collection, Prints | 3 - 4 Business Days | |
Folio Collection, Boxes | 4 - 5 Business Days | |
Trays & Placemats | 2 - 3 Business Days | |
USB Cases & Drives | 2 - 3 Business Days |
Photo Gifts
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Accordion Brag Books (Mini/Memory/Wallet) |
2 - 3 Business Days | Add Domestic or International shipping time. |
Bookmarks | 2 - 3 Business Days | |
Calendars | 2 - 3 Business Days | |
Coasters, LOFT | 3 - 4 Business Days | |
Coasters, Wooden | 2 - 3 Business Days | |
Metal Prints, Curved | 3 Business Days | |
Double Sided Wallets | 2 - 3 Business Days | |
Dog Tags | 2 - 3 Business Days | |
Keychains, Photo | 2 - 3 Business Days | |
License Plate | 2 - 3 Business Days | |
Luggage Tags | 2 - 3 Business Days | |
Ornaments, LOFT | 3 - 4 Business Days | |
Ornaments, Metal | 2 - 3 Business Days | |
Playing Cards | 2 - 3 Business Days | |
Puzzles, Children's | 2 - 3 Business Days | |
Puzzles, Masonite | 2 - 3 Business Days |
Holiday
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Greeting Cards, Photographic Paper | 1 - 2 Business Days | Add Domestic or International shipping time. |
Greeting Cards, Press Printed | 2 - 3 Business Days | |
Greeting Cards, Extra Thick (LOFT & ColorTHICK) | 3 - 4 Business Days | |
Greeting Cards, Foil Stamped | 2 - 3 Business Days | |
Ornaments, LOFT | 3 - 4 Business Days | |
Ornaments, Metal | 2 - 3 Business Days | |
Stickers & Address Labels | 2 - 3 Business Days | |
Wrapping Paper | 3 - 4 Business Days |
Wall Displays
*Please allow an additional 1 - 2 Business Days for finishing and mounting services.
Photo Presentation & Boxes
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Boxes for Albums & Books | 4 - 5 Business Days | Add Domestic or International shipping time. |
Boxes for Prints | 4 - 5 Business Days | |
DIY Photo Mats | 1 - 2 Business Days | |
DVDs & Cases | 2 - 3 Business Days | |
Folio Collection, Prints | 3 - 4 Business Days | |
Folio Collection, Boxes | 4 - 5 Business Days | |
USB Cases & Drives | 2 - 3 Business Days |
Business Promotion
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Business Cards, Flat & Folded | 2 - 3 Business Days | Add Domestic or International shipping time. |
Business Cards, Shaped | 2 - 3 Business Days | |
Business Cards, Extra Thick LOFT | 3 - 4 Business Days | |
Business Cards, Extra Thick ColorTHICK | 3 - 4 Business Days | |
Business Cards, Itty Bitty | 2 - 3 Business Days | |
Coasters, LOFT | 3 - 4 Business Days | |
Coasters, Wooden | 2 - 3 Business Days | |
Comp Cards for Models | 2 - 3 Business Days | |
DVDs & Cases | 2 - 3 Business Days | |
Magnets | 2 - 3 Business Days | |
Mouse Pads | 2 - 3 Business Days | |
Notepads | 2 - 3 Business Days | |
Posters | 2 - 3 Business Days | |
Stickers & Address Labels | 2 - 3 Business Days | |
USB Cases & Drives | 2 - 3 Business Days |
Sports
Product | In-Lab Turnaround Time | Shipping Time |
---|---|---|
Most Sports Products | 1- 2 Business Days | Add Domestic or International shipping time. |
Plaques | 2 -3 Business Days |